If you’re suffering from a mental health challenge, it’s important to get help as soon as possible. Make an appointment with Teladoc Health’s mental health service. You can easily access timely care, support and tools, so that you can be the best version of yourself.
Key points:
1. Reach out
Call Teladoc Health on 1800 830 082 for a private discussion.
2. Speak with a mental health nurse
You’ll speak with a mental health nurse online. They will talk with you to understand how they can best help. You'll be matched with a qualified psychiatrist or psychologist within ten days.
3. Talk to an expert
You will speak with a psychiatrist or psychologist for a one-hour video call. They will put together a detailed report outlining your diagnosis and treatment options.
4. Plan a way forward
The mental health nurse will explain the expert’s findings in the report to you on a video call. Medicare can provide a rebate for up to ten sessions of therapy per year. Therapy can be completed through Teladoc Health or by an expert in your local area.
The mental health nurse will:
5. Check in
The mental health nurse will touch base with you in six months to see how you are going and help adjust your plan if needed.
This service is not for mental health emergencies. If you or a member of your family need urgent help call:
Teladoc Health is a leading healthcare service that offers consultations online.
Teladoc’s services are completely confidential. If you choose to use Teladoc, neither Aware Super or TAL (our insurer) will know. You can take a look at Teladoc Health’s Privacy Policy before using their services.
Check your mental health wellbeing score
Answer some quick questions to find out where your mental health is at. The survey is annonymous, the results are private, and you'll be directed to some useful resources.
Free and low-cost government and community support services.
Talk with a dietician or exercise physiologist.
Struggling with financial stress? You may be able to access your super before you retire.
TAL Life Limited, ABN 70 050 109 450, AFSL 237848 (‘the insurer’, or ‘TAL’) provides health services to Aware Super. This includes this service by Teladoc Health Australasia PTY LTD (Teladoc Health) (ACN 147 387 666). It is intended to provide general health information and advice. This service is available to you, your spouse and your children if you have insurance through Aware Super with TAL. Teladoc Health is not part of Aware Super or TAL, and services are provided by Teladoc Health, not Aware Super or TAL. The recommendations provided by this service are based on medical and other information you provide to Teladoc Health. Services are provided by Teladoc Health. Teladoc Health is the entity that will collect, use, disclose, store, secure and dispose of your personal health information if you use their services. TAL have exercised all due care and diligence when selecting Teladoc Health as a provider of these services. Aware Super and TAL do not take any responsibility for the services provided by Teladoc Health and do not recommend them as suitable for every individual. The information provided by this service is not a substitute for advice from a qualified medical professional or other health professional. This service is not intended to diagnose, treat, cure or prevent any health problem. Always consult your general practitioner or medical specialist before accessing any support service. These services may be subject to change or withdrawal in future.
