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Get in touch with us

Our team can help explain the ins and outs of your Aware Super account or for any general questions you have, we’re here to help.  

I want to

You can make a withdrawal online, select from one of the options below

Withdrawing from your super account

Your super can be accessed in certain circumstances where a 'condition of release' has been met. Tax may apply. Withdraw online now.

Financial hardship withdrawal

If you’re unable to cover your immediate living expenses, despite having received government support, and you’ve been with the fund for more than 6-months you may be able to access your super early through a financial hardship application. Apply online now.

Make extra withdrawals from your retirement account

This is on top of your regular income payments. You can now complete this online.

Watch our super helpful videos on how to make a lump sum withdrawal or financial hardship withdrawal here.

Log in to MemberOnline to change how your super or retirement savings are invested. 

Before you make a switch, it's important to make sure it's the right choice for you, your super and retirement goals. Learn more

To consolidate online, you'll need to log in to your account online to begin your search.

  • If searching for the first time, you will need to verify your identity using two pieces of ID from the list provided. This could be a driver’s license and Medicare card. After ID verification, your search will begin automatically.
  • If you have searched before (within the last 12 months), a PIN code will be sent to your mobile to verify it’s you.
  • Review the super we’ve found and click the ‘consolidate’ button.

You can claim or vary a deduction for personal contributions online. Start your application now.

Watch our video on how to complete a tax deduction claim online.

Due to the recent upgrade, pension payment dates changed. Download your new Income payment processing and payment calendar below:

You can turn your super into regular income payments from a Retirement Income account. Open an account online.

Call us

Call 1300 650 873 to speak to our member support team or book an advice appointment.

Monday to Friday 8:00 am to 7:00 pm (AEST/AEDT)

Calling from overseas (+61 3) 9131 6373

Chat to us

Ask our chatbot for help with general questions about your super or account. Select the pink chat icon at the bottom right of the screen.

Make an online enquiry

Complete our online enquiry form and we'll make sure the right team gets in touch with you within 3 business days.


Aware Super mailing addresses

Aware Super
Melbourne VIC 3001 

Our office locations

View office and appointment locations near you and get directions