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End of Year Important Dates: For all end of year processing cut-off details including benefit payment and retirement income applications, investment switches, withdrawals and office hours please view our important dates page.

Festive Period Office Closures

All Aware Super offices will be closed to members during the festive period.

Closed from 5pm Thursday, 19 December 2024 and re-opening 9:00am Monday, 6 January 2025

Sending paper applications or cheques


If you’re sending a paper form or cheque in the mail, we suggest allowing 5 business days for us to receive it.

Processing cut off dates

Please refer to our Important Dates for all processing cut off dates.

Everything you need at your fingertips

Your super is in your hands with the Aware Super app and Member Online or get in touch for an extra helping hand. You can:
 

  • Make a withdrawal from your super account
  • Check your super balance and transactions
  • Contribute to you super account
  • Update your details, insurance, nominate a beneficiary
  • Check transaction progress
  • Download annual statements.

Call us

Call 1300 650 873 to speak to our member support team or book an advice appointment.

Monday to Friday 8:00 am to 7:00 pm (AEST/AEDT)

Calling from overseas? 
Dial (+61 3) 9131 6373

Accessible help

Deaf, hearing or speech impaired

  1. Choose your preferred National Relay Service (NRS) call channel
  2. Provide the NRS with our phone number: 1300 650 873.

Translation or interpreter
Call 13 14 50 for our translation service and say your language at the prompt.

Chat to us

Select the pink chat icon at the bottom right of the screen. Ask our chatbot for help with general questions about your super or account.

Mailing address

Aware Super

GPO BOX 89 

Melbourne VIC 3001

How to make a withdrawal online

Creating or accessing your online account

Open a Retirement Transition account

Support through financial hardship

General Aware Super fund information

Help with your insurance

How to nominate or amend a beneficiary

View appointment locations near you and get directions.

You can submit a complaint online or call us.