Collection of Personal Information
We collect personal information from you, through our interactions with you and as part of providing our products and services. The personal information we collect will depend on the context of your interactions with us, and the choices you make, including your communication preferences and the products and services you use. We may also obtain personal information about you from third parties.
The main way we collect personal information about you is when you give it directly to us (eg. when you contact us), however we may also collect personal information:
(i) when you or the organisation you work for engages us (eg. if we provide a product or service to you);
(ii) from a superannuation fund if you are rolling over benefits into or out of Aware Super;
(iii) when you apply for a role or work placement opportunity, open day or recruitment events with us;
(iv) when you visit our website or use our online services (including our mobile app);
(v) when you complete online forms on our website;
(vi) when you attend our member seminars, the Annual Member Meeting, or other hosted events;
(vii) when you visit our offices and register as a visitor;
(viii) when you selected communication preferences to receive publications and other marketing information (please see ‘Direct Marketing’ section for more information); or
(ix) from other representatives, authorised by you to act on your behalf (eg. financial adviser, power of attorney death claim); and
(x) if you are a client of Aware Super Legal Pty Ltd*.
We may also receive personal information about you from government agencies (ie. the Australian Tax Office, law enforcement authorities).
If you choose not to provide the requested personal information, we may not be able to provide important services to you, for example determining your eligibility for a superannuation benefit.
*Please note: Aware Super Legal Pty Ltd is required to collect the full name and address of its clients by the Solicitors Rules made under the Legal Profession Uniform Laws (NSW).
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