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Scheduled outage: Between 7.30pm (AEDT) Friday 16 May and 12.30am (AEDT) Saturday 17 May you won’t be able to login to Member Online, Adviser Online or the Aware Super App.

Watch our videos to help manage your super online

There are so many super helpful features in Member Online. It's now even simpler to manage your super. Watch our videos on how to check your inbox, check the process of your transactions, make a direct debit contribution, plus more. See what you can do online!

Tell your employer 

Watch this short video that shows you in simple steps how to tell your employer to pay super into your account.

Access Nominate a beneficiary

Watch this short video that shows you in simple steps how to nominate your beneficiaries (binding non-lapsing) in Member Online.

Access Member Online and important features

Watch this short video to show you how to register, log into and update your communications preferences through your Member Online account.

View your Member Online Inbox and My Activities

Watch this short video to show you how to view your Member Online inbox and track your requested or completed transactions in My activities.

Making a direct debit contribution

Watch our short video on how to make a direct debit contribution through your Member Online account.

Complete the tax deduction claim online

You can complete a Notice of Intent form to claim a tax deduction online. It takes just a few minutes in your Member Online account.  

You should do this once your contribution has processed and hit your super fund account, not before. You can check the status of your contribution, in Member Online. Go to ‘Activities’ tab and select 'My activities.'   

You must process the tax deduction claim online before you lodge your tax return for that year and within a year of the end of the financial year in which you made the contribution.

How to add a bank account

Watch this short video to show you how to add a bank account to your Member Online, so you can make a direct debit contribution.

Make a lump sum withdrawal

Watch this short video to show you how to make a lump sum withdrawal from your super in Member Online.

Claim a financial hardship withdrawal

Watch this short video to show you how to claim a financial hardship withdrawal.

More learning on demand

Visit our Learn Hub for resources and tools that make navigating your superannuation and retirement options super simple.