In light of the evolving Coronavirus (COVID-19) situation, please refer to the below information regarding our Service Centre openings/closures.

NSW: From 25th October 2021, the following  NSW member service centres are open for walk-ins Monday to Friday: Ballina, Port Macquarie, Newcastle, Gosford, Sydney CBD, Gymea, Parramatta, Penrith, Wollongong and Wagga Wagga.

NSW Orange and Tamworth: From 25th October 2021, the Orange office is open to walk-ins Wednesday to Friday. The Tamworth office remains closed and appointments to be converted to phone/virtual until 29th November 2021.

NSW: Remaining NSW location appointments will continue to be converted to phone/virtual until 29th November, 2021.

ACT: Appointment only location. Appointments continue to be converted over the phone/virtual until 29 November 2021.

VIC: Melbourne Bourke St member service centre will re-open to walk-ins from 22 November 2021. All other Victorian sites remain closed to walk ins. Appointments continue to be converted to phone/virtual until 24th December 21, however face-to-face appointments may be requested & held on an exceptions basis.

 

Where to find us

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  1. Sydney CBD

    Level 22, 388 George Street, Sydney NSW 2000

  2. Albury

    Appointment only Level 1, 520 Swift Street, Albury NSW 2640

  3. Frankston

    Appointment only Suite 24A, 435 Nepean Hwy, Frankston VIC 3199

  4. Niddrie

    Appointment only Level 2, 326 Keilor Road , Niddrie VIC 3042

  5. Ballarat Business Centre

    Appointment only Suite 22 Technology Park Central, Federation University, 106 – 110 Lydiard Street South, Ballarat Vic 3350

  6. Bendigo

    Appointment only 48 Pall Mall, Bendigo VIC 3550

  7. Geelong

    69-71 Moorabool Street, Geelong VIC 3220

  8. Perth

    See below map for Additional Office Locations near here L19, 140 St Georges Tce, Perth WA 6000

  9. Ballina

    Appointment only. See below map for Additional Office Locations near here 193-199 River Street, Ballina NSW 2478

  10. Port Macquarie

    Appointment only. See below map for Additional Office Locations near here Suite 1, Ground Floor, 40 Gordon Street, Port Macquarie NSW 2444

  11. Bathurst

    Appointment only 204 Howick Street, Bathurst NSW 2795

  12. Penrith

    Level 3, 331 High Street, Penrith NSW 2750

  13. Wagga Wagga

    Appointment only.. See below map for Additional Office Locations near here 14 Morrow Street, Wagga Wagga NSW 2650

  14. Tamworth

    Appointment only. See below map for Additional Office Locations near here Ground level, 17 White Street, Tamworth NSW 2340

  15. Gymea

    Shop 1, 748-750 Kingsway, Gymea NSW 2227

  16. Orange

    Appointment only. Open 8.45am - 5.15pm 180 Anson Street, Orange NSW 2800

  17. Brisbane

    Appointment only. See below map for Additional Office Locations near here Level 10, 133 Mary Street, Brisbane City QLD 4000

  18. Tweed Heads

    Appointment only. 75 – 77 Wharf Street, Tweed Heads NSW 2485

  19. Grafton

    Appointment only. 81-83 Victoria Street, Grafton NSW 2460

  20. Sunshine Coast

    Appointment only. Office 3, Suite 2, Elouera Tower, 81 Sixth Avenue, Maroochydore QLD 4558

  21. Toowoomba

    *Available on request*

  22. Gold Coast

    Appointment only. Unit 7, 39 to 41 Nerang Street, Nerang QLD 4211

  23. Gosford

    Open Monday - Friday 9am to 5pm Ground Floor, 32 Mann Street, Gosford NSW 2250

  24. Armidale

    Appointment only Suites 1 & 2, 108 Beardy Street, Armidale NSW 2350

  25. Coffs Harbour

    Appointment only Suite 4, Level 1 27 Orlando Street, Coffs Harbour NSW 2450

  26. Taree

    Appointment only Shop 7, 81-83 Victoria St Taree, NSW 2430

  27. Dubbo

    Appointment only 188 Macquarie Street, Dubbo NSW 2830

  28. Maitland

    Appointment only Suite 4, 11 – 13 Church Street (cnr Moore Street), Maitland NSW 2323

  29. Bomaderry

    Appointment only 4/33-35 Meroo Street (Cnr Bunberra Street), Bomaderry NSW 2541

  30. Mittagong

    Appointment only Regal Professional Centre Level 1, 118 Main Street, Mittagong NSW 2575

  31. Forster

    Appointment only Suite 3/12, Level 1 Forster Arcade, 41-43 Wharf Street, Forster NSW 2428

  32. Wangaratta

    Office 2, 54 Ovens St, Wangaratta VIC 3676

  33. Newcastle

    Level 2, NIB Building 22 Honeysuckle Drive, Newcastle NSW 2300

  34. Parramatta

    Level 1, 90-92 Phillip St, Parramatta NSW 2150

  35. Melbourne CBD

    570 Bourke Street, Melbourne VIC 3000

  36. Canberra

    Appointment only. See below map for Additional Office Locations near here Level 9, Nishi Building, 2 Phillip Law Street, Canberra ACT 2601

  37. Wollongong

    Suite 1, Level 4, 280-286 Keira Street, Wollongong NSW 2500

Additional office locations

We regularly visit and provide financial planning services and seminars to regional locations. These additional locations are close to our main office locations, near our major cities listed below.

Contact us to learn more about visits to your area. 

Regional New South Wales
Ballina NSW - Tweed Heads, Grafton, Byron Bay, Casino, Kyogle, Lismore, Maclean, Mullumbimby, Murwillumbah.

Port Macquarie NSW -  Taree, Coffs Harbour, Forster, Kempsey, Nambucca Heads.

Tamworth NSW - Armidale, Coonabarabran, Glen Innes, Gunnedah, Inverell, Moree, Muswellbrook, Narrabri, Tenterfield.

Wagga Wagga NSW - Albury, Wangaratta, Temora, Tumut, Cootamundra, Deniliquin, Griffith, Leeton, Narrandera, Temora, West Wyalong, Young.

Orange NSW - Broken Hill, Cowra, Lithgow, Mudgee, Oberon, Parkes, Wellington.

New South Wales Metro
Penrith NSW - Mount Druitt, Nepean, Springwood, Hawkesbury.
Parramatta NSW - Auburn, Blacktown, Ryde, Westmead.
Wollongong NSW - Bomaderry, Mittagong
Central Coast NSW - Newcastle, Nelson Bay, Singleton.

Queensland
Brisbane QLD - Sunshine Coast, Southport, Toowoomba, Upper Mount Gravatt, Chermside.

Victoria
Forest Hill VIC - Frankston.
Melbourne VIC - Clayton, Mount Gambier, Mildura, Niddrie
Geelong VIC

Western Australia
Perth WA - Fremantle.

Australian Capital Territory
Canberra ACT - Goulburn.

Get in touch

Have a general enquiry?

Speak to one of our friendly service centre agents on 1300 650 873, Monday to Friday from 8:30 am to 6:00 pm (AEST/AEDT). Alternatively, you can email us or complete the 'contact us' form on the following page.

Get in touch