Temporary Office closure :

The health and well-being of our members and our team are our priority. With the evolving situation regarding COVID-19, and in response to the government’s recommendations around social distancing, our offices are closed for walk-in support temporarily. We are able to support you via our phone channels and online member portal.

We continue to receive a high volume of calls and experiencing extended wait times. Your calls are important to us and we apologise for any inconvenience this may cause and appreciate your patience and understanding.

Where to find us

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  1. Sydney CBD

    Temporarily closed for walk-in support Level 22, 388 George Street, Sydney NSW 2000

  2. Parramatta

    Temporarily closed for walk-in support 36-46 Cowper Street, Parramatta NSW 2150

  3. Albury

    Appointment only Level 1, 520 Swift Street, Albury NSW 2640

  4. Forest Hill

    Temporarily closed for walk-in support 504 Canterbury Road, Forest Hill VIC 3131

  5. Frankston

    Appointment only Suite 24A, 435 Nepean Hwy, Frankston VIC 3199

  6. Niddrie

    Appointment only Level 2, 326 Keilor Road , Niddrie VIC 3042

  7. Ballarat Business Centre

    Appointment only 706 Sturt Street, Ballarat VIC 3350

  8. Bendigo

    Appointment only 249 Napier Street, Bendigo, VIC 3550

  9. Geelong

    Temporarily closed for walk-in support 164 Moorabool Street, Geelong VIC 3220

  10. Perth

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here 4/109 St Georges Terraces, Perth WA 6000

  11. Ballina

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here 193-199 River Street, Ballina NSW 2478

  12. Port Macquarie

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here Suite 1, Ground Floor, 40 Gordon Street, Port Macquarie NSW 2444

  13. Bathurst

    Appointment only 204 Howick Street, Bathurst NSW 2795

  14. Penrith

    Temporarily closed for walk-in support Level 3, 331 High Street, Penrith NSW 2750

  15. Wagga Wagga

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here 14 Morrow Street, Wagga Wagga NSW 2650

  16. Tamworth

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here Ground level, 17 White Street, Tamworth NSW 2340

  17. Gymea

    Temporarily closed for walk-in support Shop 1, 748-750 Kingsway, Gymea NSW 2227

  18. Chatswood

    Temporarily closed for walk-in support Shop 5, 28 Anderson Street, Chatswood NSW 2067

  19. Orange

    Appointment only. Open 8.45am - 5.15pm 180 Anson Street, Orange NSW 2800

  20. Liverpool

    Open 8.45am - 5.15pm. See below map for Additional Office Locations near here Level 3, 1 Moore Street, Liverpool NSW 2170

  21. Brisbane

    Temporarily closed for walk-in support. See below map for Additional Office Locations near here Level 10, 133 Mary Street, Brisbane City QLD 4000

  22. Tweed Heads

    *By Appointment Only* 75 – 77 Wharf Street, Tweed Heads NSW 2485

  23. Grafton

    *By Appointment Only* 81-83 Victoria Street, Grafton NSW 2460

  24. Sunshine Coast

    *By Appointment Only* 8 Pikki Street, Maroochydore QLD 4558

  25. Toowoomba

    *Available on request*

  26. Gold Coast

    *By Appointment Only* Unit 7, 39 to 41 Nerang Street, Nerang QLD 4211

  27. Gosford

    Temporarily closed for walk-in support Ground Floor, 32 Mann Street, Gosford NSW 2250

  28. Armidale

    Appointment only Suites 1 & 2, 108 Beardy Street, Armidale NSW 2350

  29. Coffs Harbour

    Appointment only Suite 4, Level 1 27 Orlando Street, Coffs Harbour NSW 2450

  30. Taree

    Appointment only Suite 11, 1st floor, 219–223 Victoria Street, Taree NSW 2430

  31. Dubbo

    Appointment only 188 Macquarie Street, Dubbo NSW 2830

  32. Maitland

    Appointment only Suite 4, 11 – 13 Church Street (cnr Moore Street), Maitland NSW 2323

  33. Bomaderry

    Appointment only 4/33-35 Meroo Street (Cnr Bunberra Street), Bomaderry NSW 2541

  34. Mittagong

    Appointment only Regal Professional Centre Level 1, 118 Main Street, Mittagong NSW 2575

  35. Forster

    Appointment only Suite 3/12, Level 1 Forster Arcade, 41-43 Wharf Street, Forster NSW 2428

  36. Preston

    Appointment only Corporate one, 84 Hotham Street, Preston VIC 3072

  37. Wangaratta

    Appointment only 15-17 Ely Street, Wangaratta VIC 3677

  38. Newcastle

    Open 8.45am - 5.15pm Suite1, Level 2, 22 Honeysuckle Drive, Newcastle NSW 2300

  39. Parramatta

    Open 8.45am - 5.15pm Level 1, 90-92 Phillip St, Parramatta NSW 2150

  40. Melbourne CBD

    Temporarily closed for walk-in support 570 Bourke Street, Melbourne VIC 3000

  41. Canberra

    Temporarily closed for walk-in support Level 9, Nishi Building, 2 Phillip Law Street, Canberra ACT 2601

  42. Wollongong

    Accepting walk-in customers Suite 1, Level 4, 280-286 Keira Street, Wollongong NSW 2500

Additonal office locations

We regularly visit and provide financial planning services and seminars to regional locations. These additional locations are close to our main office locations, near our major cities listed below.

Contact us to learn more about visits to your area. 

Regional New South Wales
Ballina NSW - Tweed Heads, Grafton, Byron Bay, Casino, Kyogle, Lismore, Maclean Mullumbimby, Murwillumbah.

Port Macquarie NSW -  Taree, Coffs Harbour, Forster, Kempsey, Nambucca Heads.

Tamworth NSW - Armidale, Coonabarabran, Glen Innes, Gunnedah, Inverell, Moree, Muswellbrook, Narrabri, Tenterfield.

Wagga Wagga NSW - Albury, Wangaratta, Temora, Tumut, Cootamundra, Deniliquin, Griffith, Leeton, Narrandera, Temora, West Wyalong, Young.

Orange NSW - Broken Hill, Cowra, Lithgow, Mudgee, Oberon, Parkes, Wellington.

New South Wales Metro
Liverpool NSW - Bankstown, Farifeild, Potts Hill.
Penrith NSW - Mount Druitt, Neapean, Springwood, Hawksburry.
Parramatta NSW - Auburn, Blacktown, Ryde, Potts Hill, Westmead.
Wollongong NSW - Bomaderry, Mittagong
Central Coast NSW - Newcastle, Nelson Bay, Singleton.

Queensland
Brisbane QLD - Sunshine Coast, Southport, Toowoomba, Upper Mount Gravatt, Chermside.

Victoria
Forest Hill VIC - Frankston.
Melbourne VIC - Clayton, Mount Gambier, Mildura, Niddrie
Geelong VIC

Western Australia
Perth WA - Fremantle.

Australian Capital Territory
Canberra ACT - Goulburn.

Get in touch

Have a general enquiry?

Speak to one of our friendly service centre agents on 1300 650 873, Monday to Friday from 8:30 am to 6:00 pm (AEST/AEDT). Alternatively, you can email us or complete the 'contact us' form on the following page.

Get in touch