Our Safety Measures
We go to great lengths to shield your privacy and funds. Here are some ways we keep your info secure while you're online with us.
Encrypting Your Data
When you access your account, your data is guarded by cutting-edge encryption tech. This keeps your sensitive information safe between your computer and our systems. Look for a padlock in the address bar before the URL. This signals a secure site with a trusted security certificate.
For certain online tasks, we'll send you an authentication code via your mobile or email. This extra step, called two-factor authentication, ensures only you can log in.
Contact us right away if:
- you get a code from us but don't know why
- you're asked for your account details or password through email/SMS
- your secure portal access is suspended
- your mobile can't make calls and your number was transferred without your knowledge.
If you're signed in and inactive for a while, your session will end. This prevents unauthorised access to your data on an unattended device. To resume, re-enter your login info.