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Specialist advice

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Why get specialist advice?

Tailored advice from qualified experts

A particular focus on insurance and aged care advice to help you plan for you and your family’s future.
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No hidden commissions

Our team of in-house financial advisers are here for you, not the products or services they recommend. 
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Get benefits you’re entitled to

Professional and tailored advice from qualified experts could help you get benefits you may not know about.
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How we can help

Over the phone, on a video call or in a face-to-face consultation, our qualified advisers can tailor a financial plan to your life and needs.  

  • Aged Care: costs and options for accommodation and services, guidance on whether to sell or retain assets, optimise government benefits and minimise care fees.
  • Insurance: personalised insurance options, types of policies and products. This includes insurance outside of super. 
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What to expect

Before your advice appointment

Our qualified advisers will help tailor your plan to your life and needs. We start by understanding your current situation to explore what's possible in the future.[AD1]

To prepare for your appointment you’ll need to know details about your overall financial picture. This includes a few things like:

  • Assets you own including property and investments
  • Any insurances you already have
  • Any debts you have
  • Your current living expenses.

A good place to start is your myGov account, where you'll find a lot of your financial information in the one place.

When you book your appointment we’ll follow up with a list of items to prepare in advance.

Preparing for a great first appointment

Building the right plan for you is important because it helps you make informed choices between your obligations and goals and gives you the flexibility to adjust course as new situations arise.

Things to think about before your appointment:

  • What are the things you want to achieve?
  • The conversation will be focused on getting to know you and what you need. Your adviser will explain your options, and how they can help.
  • What are the things that worry you?
  • What questions do you have for your adviser?
  • What would a great appointment look like?

Your first meeting will usually run for around an hour. We’ll also prepare a Letter of Engagement, based on what we’ve discussed with you, and prepare a fee schedule for you to review and agree.

What happens after your appointment

Preparing your financial plan

Your adviser will analyse different scenarios and strategies. They'll also assess how they meet your needs. They’ll prepare your financial plan, detailing and explaining their recommendations. They will then send it to you to review. If you like, your adviser can set up time to take you through your financial plan. They’ll explain their recommendations and your next steps.

Once we’ve discussed and agreed next steps, we’ll support you to put your plans into action.

When life changes

If anything pops up in life, or you want to make changes, we’re a phone call away to help you navigate it all.

Is specialist advice right for you?

Who’s it for?

For everyone: Aware Super members, their partners and non-members. Specialist advice can provide peace of mind, confidence, and clarity to your financial situation.
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Fees and costs

Insurance appointment: There is a flat fee of $660 including GST. 

Aged care appointment: Fees are based on your needs and complexity of the advice required, ranging from $2,950 to $8,000 including GST. 

You can read more about this in the Financial Services Guide.

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Book in specialist advice

Call us now on 1300 192 602 or we can call you at a time that suits you.

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[AD1] Advice provided by Aware Financial Services Australia Limited (ABN 86 003 742 756, AFSL 238430), wholly owned by Aware Super.