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Upcoming Planned Outage: We’re making important changes to our systems between 7 May (from 5pm) and 11 May (12pm midday). During this time, changes to your account won't be possible, but in most cases, you’ll still be able to log in and view your account balance. Find out more

Superannuation

How to access your super
PDF (84 KB)
How to plan for redundancy
PDF (158 KB)
How to claim a death benefit
PDF (142 KB)
First Home Super Saver Guide
PDF (6 MB)

 

Insurance

How to claim a terminal illness benefit
PDF (119 KB)
How to claim a permanent disability benefit
PDF (133 KB)
How to claim an income protection benefit
PDF (125 KB)
How to claim a death benefit
PDF (142 KB)
Ambulance Officers Insurance claims
PDF (100 KB)
Insurance in superannuation
PDF (118 KB)

 

Defined Benefit Schemes

Deferred account for members who left the fund before 1 July 1988
PDF (98 KB)
Members who joined the fund before 1 July 1988
PDF (117 KB)
Deferred account for members who left the fund after 1 July 1988
PDF (106 KB)
Members who joined the fund after 1 July 1988
PDF (135 KB)
Deferred vested account
PDF (101 KB)
Deferred pension only account
PDF (99 KB)

 

Age Pension

The Age Pension and Social Security payments Fact sheet
PDF (964 KB)