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We’re preparing your 2024/25 annual statement, with delivery starting from 11 September. It may take a few weeks to arrive by mail or online. You can update how we send it to you in Member Online. More information on your annual statement.

Thanks for getting in touch

Our team is dedicated to providing a timely response, and we aim to respond to your enquiry within 3 to 5 business days if further communication is necessary. 

You’ll soon receive a reference number for the enquiry to the email you provided to us. 

If you need urgent help, call us directly 1300 650 873.