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Former TelstraSuper members: Account access will resume from 12:00pm Monday 11 May. Find out more

Planned outage for existing Aware Super accounts: We're making important changes from 5:00pm 7 May to 12:00pm 11 May. Account changes won't be possible, but you can still log in and view your balance in most cases.

Important dates

Retire couple laughing

Upcoming planned outage

We’re making important changes to our systems between 7 May (from 5pm) to 11 May (12pm midday).

During the outage, you won’t be able to make changes to your account – including over the phone. In most cases, you’ll still be able to log in and view your account balance.

Aware Super and TelstraSuper binding Heads of Agreement

If you need to make a transaction, please do so by the following dates to help avoid any delays:

To avoid delays, please submit your request by the below dates. Requests received after this will be processed as soon as possible from 12pm 11 May.

Withdrawal
Member Online Tuesday 5 May
Form Received by Monday 4 May 
Change your investment options
Member Online 3pm Wednesday 6 May
Form Received by 3pm Wednesday 6 May
Contribution
BPAY®[L1] Monday 4 May                                                                           
Once off contribution Tuesday 5 May
Regular direct debit Wednesday 6 May


Regular Direct Debits due on Friday, 8 May will be deducted from your bank account on Monday, 11 May.

Rollovers
Member Online & Form  Received by Monday 4 May

[L1] ®Registered to BPAY Pty Ltd (ABN 69 079 137 518)