Aware Super employers using our clearing house receive priority support. Receive fast track assistance from our friendly team for any account enquiries you may have.

Get help with:

  • Administration support – receive direct access from our friendly administration support team to help you get up and running. The team provide first line response for refunds, contribution enquiries, any SuperStream problem solving needs and technical support for super related questions. This can include on-site training or virtual training for payroll staff if required.
  • Clearing house – assistance with registering for our clearing house plus help with transitioning to the service and any questions or support you may need.
  • Single touch payroll – for queries relating to payroll reporting and ensuring you remain compliant with the ATOs requirements.

 

Joining Aware Super as an employer

  • Looking to become an Aware Super employer? Get guidance on how your business can join Aware Super to use our clearing house and the benefits of being a default employer.

Employer relations/support

Monday to Friday 8:30 am to 6:00 pm (AEST/AEDT)
Phone 1300 118 632
Email employers@aware.com.au

To help us with your query, please remember to have the following handy:

  • Employer code
  • ABN number 
  • Business trading name 
  • Clearing house client identification

Super Oracle – answers for super related
topics 24/7

Use Aware Super’s comprehensive online support system – Super Oracle, where you can get answers on topics such as calculating super payments, taxation information, concessional caps, superannuation thresholds and more.

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