When you register as an employer with Aware Super, our employer support team becomes an extension of your payroll department.

Learning new systems can take time. To ensure you get up and running smoothly, we provide ongoing support to payroll teams when they register to use our clearing house.

Our team will help you get up and running and work with you to resolve any issues you might experience.

Regardless of your questions or concerns, we can guide you through the changes in regulation and make sure you’re making contributions in a compliant way.

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Benefit from a 360 degree view

Contributions can fail to arrive in a member’s account for many reasons. For example, something as simple as a spelling error can stop money from arriving in their super fund.

Because we have total visibility of the transaction from the clearing house gateway to our member’s account, we can clearly and easily work out where something’s gone wrong.

If you’re struggling with any aspect of managing super, simply contact our employer support team - 8:30am to 5:30pm (AEST/AEDT), Monday to Friday.

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