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Your super may soon be sent to the ATO

Here are helpful tips to keep your super with us, as you have an inactive, low balance account
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Important information
We're making some adjustments to this form so it won't be available from 8:00am Friday 28 August until 11:59pm Sunday 30 August. Check back then, thank you for your patience.

If your super account has a low balance and hasn't been active for a while, it may be transferred to the Australian Taxation Office (ATO)

If your account balance is less than $6,000 and there hasn’t been any money added or other changes made in 16 months, you need to confirm that you want to keep your account with us. Otherwise your account balance may be transferred to the ATO for safekeeping.

 

Here’s how you can keep your super with us

Complete this form. You'll need:

  1. to confirm your account number (at the top of the email or letter we sent you),
  2. last name and 
  3. date of birth.

If your name has changed, please contact us on 1300 650 873 to update your details.

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Your details

*Required information

This is at the top of the email or letter we sent you

By ticking the box below, I confirm I would like to keep my Aware Super account open, and not have it transferred to the ATO as an inactive low-balance account.

We are committed to protecting your privacy and the personal information you provide to us. How we collect, use, hold and disclose personal information is detailed in our Privacy Policy or by calling 1300 650 873.

You can claim your super from the ATO at any time. For more information, visit the ATO website.

FAQ

Another way to keep your super account active is by adding to your account.[S1] You can:

1. Make a contribution easily via our app. Download now

2. Make a contribution using BPay®[L1]

  • BPay® Biller Code: 908046 (this biller code is for personal post-tax contributions)
  • Use your unique reference number. Your reference number is in the email that led you here, your last statement or log in to your online account.

3. Ask your employer to make your Super Guarantee payments into this account-but make sure their first payment will go to us before 3 October 2026, so we get it before we have to transfer your account.

4. Combine your super accounts into your inactive Aware Super account. If you’ve got more than one super account that means you’re paying multiple sets of fees. Make sure you consider your options, along with any insurance or tax implications, and where your employer is currently paying your super.

You can also keep your account active and stop it being transferred to the ATO by making one of the changes below:

  • Compare and change your investment options.
  • Make a binding beneficiary nomination (to choose who’d get your super if you die).
  • Take up or change insurance cover.

The ATO will first try and find your active super account and transfer the balance there. If you don’t have another fund or they are unable to locate one, then your money will be held by the ATO until it can be transferred back into a super account.

It's a good idea to think about which fund you want to be in before your account is transferred. This means comparing things like benefits such as insurance, fees, investment options, performance, and support services. Choosing the right fund can make a big difference to your retirement savings. Find out what we offer or combine your super.

To ensure your account is kept with us and not transferred to the ATO, you must have entered your account number exactly as listed in your email or letter. You must also have completed this action by the date that was listed in any correspondence addressed to you with regards to the potential transfer of your super to the ATO. We do not accept any responsibility or liability for accounts transferred to the ATO where incorrect or incomplete details have been supplied or supplied after the stated cut-off date.

Where to next?

FAQ and help centre
Find answers to your most commonly asked questions and get help with your account online.
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Getting ready to retire?
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[S1] Before contributing, consider the current annual contribution limits. Exceeding these limits may reduce any tax benefits you could receive. Visit Grow your super for more information.

[L1] ®Registered to BPAY Pty Ltd (ABN 69 079 137 518)