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Your super may soon be sent to the ATO

Here are helpful tips to keep your super with us, as we haven’t heard from you in a while
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Important information
We're making some adjustments to this form so it won't be available from 8:00am Friday 28 August until 11:59pm Sunday 30 August. Check back then, thank you for your patience.

If you’re over 65 and your super account is inactive, your balance may be transferred to the Australian Tax Office (ATO) for safekeeping.

The account is transferred to the ATO if we haven’t heard from you for five years, and there haven’t been any contributions into your account for two years. The good news is, you can review your super and decide what you want to do with it.

 

Here’s how you can keep your super with us

Complete this form. You'll need:

  1. to confirm your account number (at the top of the email or letter we sent you),
  2. last name and 
  3. date of birth.

If your name has changed, please contact us on 1300 650 873 to update your details.

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Your details

*Required information

This is at the top of the email or letter we sent you

We are committed to protecting your privacy and the personal information you provide to us. How we collect, use, hold and disclose personal information is detailed in our Privacy Policy or by calling 1300 650 873.

FAQ

As you’re over 65, you can choose to withdraw your super at any time. Log into Member Online and select "Withdrawals" > "Super lump sum withdrawal". If you haven't registered for Member Online, please follow these steps. Alternatively you may complete and send back the withdrawal from super form.

If you don’t do anything, your super account may be transferred to the ATO for safekeeping.

You can claim your super from the ATO at any time. For more information, visit the ATO website.

Generally, accounts are transferred at the end of October or end of April each calendar year. You’ll need to let us know about four weeks before then if you’d like to keep your account with us, so we can complete the administration requirements.

If your account is transferred to the ATO you will no longer be a member with us. You can claim back your money from the ATO at any time. Generally, you will need to meet a condition of release to have this money paid to you in cash. Otherwise, it will need to be transferred to a complying superannuation fund.

To keep your account with us you must enter your account number exactly as listed in your email or letter. You must also do this by the date that was listed in any correspondence received about the potential transfer of your super to the ATO. We do not accept any responsibility or liability for accounts transferred to the ATO where incorrect or incomplete details have been supplied or supplied after the stated cut-off date.

Everyone’s situation is different, and we haven't considered your financial situation. So, before making a decision about Aware Super or your account, you should read our Product Disclosure Statement (PDS) and consider your own personal circumstances to decide if this is the right thing for you. 

Where to next?

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