In November, we’re transferring your current product to another Aware Super product, which means our systems and processes will also change. As a result, we’ll no longer be able to deposit income payments from your pension account directly into your Investment Fund account.
Please supply your bank or credit union account details to us by 1 November 2023.
We’ll deposit your income payments into your nominated bank or credit union account instead of your Investment Fund account.
1. Log in to the Client Secure Portal
2. Check your nominated bank or credit union account details are correct. If not:
3. Go to ‘Manage client details’ then select ‘Add bank account’.
4. To direct your income payments to this bank or credit union account, go to ‘Pension account’, and select ‘Manage pension details’.
Please let us know your chosen bank or credit union account details by 1 November 2023.
If you don’t provide us with these details by 1 November 2023, your next income payment might be delayed.
If you choose to use paper forms to make these changes, we’ll need the forms before 3pm, 31 October 2023.
If you wish to continue to direct your income payments from your nominated bank or credit union account into your Investment Fund account, you could use BPAY or set up a Direct Debit transfer.
Please refer to the Aware Investment Funds Product Disclosure Statement (PDS) for more information.
