We’re also here to help you look after your wellbeing too, so you can feel physically and financially fit for your future.
That’s why we’ve partnered with Teladoc Health – so you can attend webinars in the comfort of your own home.
Hosted by qualified health professionals, you can learn simple strategies to make the most of your health and wellbeing.
Aware Super provides a range of confidential health and wellbeing services at no extra cost to members. These include support for mental health, nutrition and fitness, menopause, grief, and financial hardship. Members can also access a directory of free and low-cost community support services via our insurer TAL.*
You can book a confidential appointment with a qualified mental health professional through Teladoc Health. Call 1800 830 082 to get started. You’ll first speak with a mental health nurse, who will guide you through the process and connect you with a psychiatrist or psychologist within 10 days.
Your insurance covers you and your immediate family, specifically your partner or spouse and any children over 18 years old, for all Teladoc Health services and other wellbeing support services. However, some of the services are available to all Aware Super members, even if you don’t have insurance through your super, including Headlight, TAL Directory of Support, Grief support and more. Note that some services may be specifically linked to your insurance.
Yes, all services are completely confidential. When you book a Teladoc Health service via Aware Super you become a customer of Teladoc Health, and they will not disclose or share medical reports or disclosures without prior consent from the individual.
For mental health support, you’ll receive a detailed treatment plan and ongoing check-ins for up to six months. Other services, such as nutrition and menopause support, also include personalised plans and follow-up where needed.
* TAL Life Limited, ABN 70 050 109 450, AFSL 237848 (‘the insurer’, or ‘TAL’) provides health services to Aware Super. This includes this service by Teladoc Health Australasia PTY LTD (Teladoc Health) (ACN 147 387 666). It is intended to provide general health information and advice. This service is available to you, your spouse and your children if you have insurance through Aware Super with TAL. Teladoc Health is not part of Aware Super or TAL, and services are provided by Teladoc Health, not Aware Super or TAL. The recommendations provided by this service are based on medical and other information you provide to Teladoc Health. Services are provided by Teladoc Health. Teladoc Health is the entity that will collect, use, disclose, store, secure and dispose of your personal health information if you use their services. TAL have exercised all due care and diligence when selecting Teladoc Health as a provider of these services. Aware Super and TAL do not take any responsibility for the services provided by Teladoc Health and do not recommend them as suitable for every individual. The information provided by this service is not a substitute for advice from a qualified medical professional or other health professional. This service is not intended to diagnose, treat, cure or prevent any health problem. Always consult your general practitioner or medical specialist before accessing any support service. These services may be subject to change or withdrawal in future.
