If you’re over 65 and your super account is inactive, your balance may be transferred to the Australian Tax Office (ATO) for safe keeping.
The account is transferred to the ATO if we haven’t heard from you for five years, and there hasn’t been any contributions into your account for two years.
The good news is, you can review your super and decide what you want to do with it.
Here’s how you can keep your super with us.
Complete this quick form to confirm your account number (this is at the top of the email or letter we sent you) last name and date of birth. Then press the button. That’s it!
Here’s how you can withdraw your super.
As you’re over 65, you can choose to withdraw your super at any time. All you need to do is complete and send back the withdrawal from super form.
What happens if I do nothing?
If you don’t do anything, your super account may be transferred to the ATO for safekeeping.
You can claim your super from the ATO at any time. For more information, visit the ATO website.
Got questions? We’re here to help.
Our super helpful super team is here to help if you’d like to have a chat.
Thinking about life after work?
If you’re looking to reduce your work hours or fully retire, you may be wondering where to start. We’ve pulled together some simple tools and resources to help you understand where you're at now, and what you can do to move into retirement with confidence.
More information
When will my account be transferred to the ATO?
Generally, accounts are transferred at the end of October or end of April each calendar year. You’ll need to let us know about four weeks before then if you’d like to keep your account with us, so we can complete the administration requirements.
What happens if my account is transferred to the ATO?
If your account is transferred to the ATO you will no longer be a member with us. You can claim back your money from the ATO at any time. Generally, you will need to meet a condition of release to have this money paid to you in cash. Otherwise, it will need to be transferred to a complying superannuation fund.
To keep your account with us you must enter your account number exactly as listed in your email or letter. You must also do this by the date that was listed in any correspondence received about the potential transfer of your super to the ATO. We do not accept any responsibility or liability for accounts transferred to the ATO where incorrect or incomplete details have been supplied or supplied after the stated cut-off date.
Everyone’s situation is different, and we haven't considered your financial situation. So, before making a decision about Aware Super or your account, you should read our Product Disclosure Statement (PDS) and consider your own personal circumstances to decide if this is the right thing for you.
