When you register with us, our employer support team becomes an extension of your payroll department.
Bringing in a new system can be challenging, which is why we offer ongoing support to payroll teams when they register to use our clearing house.
We’re here to get you up and running and resolve any issues you might experience in the course of business-as-usual.
No matter your question or concern, we can guide you through the changes in regulation and make sure you’re making contributions in a compliant way.Tell me more about SuperStream
Benefit from a 360 degree view
Contributions can fail to arrive in a member’s account for lots of different reasons. Something as simple as a spelling error can stop money from arriving in their super fund.
Because we have total visibility of the transaction from the clearing house gateway to our member’s account, we can clearly and easily work out where something’s gone wrong.
So if you’re struggling with any aspect of managing super, just pick up the phone. Our employer service team is there any time from 8:30am to 5:30pm (AEST/AEDT), Monday to Friday.I want to speak to someone who can help